Refund Policy

1. Plans and payments

Payments are processed securely by our payment provider. The total, applicable taxes and payment terms are shown at checkout. These Terms govern use of LayerAssist. The payment provider’s applicable terms govern the payment transaction and take precedence on transaction and refund matters.

Subscriptions renew automatically at the end of each billing period until you cancel. You can cancel at any time from Billing → Cancel your plan. When you only stop renewal, your plan stays active until the end of the paid period. This action does not request a refund. Exceptions apply where required by law or where the payment provider determines otherwise under its applicable policies.

LayerAssist’s supplementary contractual refund offer: within 14 days of the first payment on your account, you can cancel from Billing → Cancel your plan and get that payment back (taxes included), minus the cost of the AI work actually used on your account since then. Billing shows the exact amount before you confirm. The payment provider returns it to the payment method you used, usually within a few days, and your plan ends immediately. If this deduction equals or exceeds the payment, the calculated refund under this offer is zero. This refund is available once per account and only for the first payment: renewals and any later payment, including a plan change, are outside this refund offer, and after a renewal or after the 14 days cancelling only stops the renewal. This does not limit the statutory rights described in section 2. The 14-day limit, first-payment condition and deduction of the cost of the AI work used apply only to this offer. They do not limit statutory rights or the payment provider’s independent refund decisions under its applicable policies.

2. If you are a consumer

Your mandatory consumer rights, including any statutory withdrawal or refund rights, are not limited by these terms or our Refund Policy.