A WooCommerce shop with stuck actions
Thousands of scheduled actions stay pending and emails go out late. LayerAssist finds the failing action, gets the queue moving and sets up a real cron.
Backups, emails, imports, scheduled posts: much of your site’s work happens in the background, on a schedule. LayerAssist checks that those jobs run, finds out why one didn’t and gets it going again.
Cron jobs and queues do their work while nobody is watching: nightly backups, invoice emails, product imports, cache cleanups, scheduled posts. When one stops there’s no error page; the work simply doesn’t happen.
You find out later, the hard way: the backup you need is three months old, customers never got their invoices, the morning post never went live.
WP-Cron runs when someone visits the site. On a quiet site, or behind a cache, scheduled tasks run late or not at all.
A job that works by hand fails on schedule because of a different PHP version, a missing path or a moved script.
Queue workers must run all the time. After a crash, a deployment or a reboot, nothing starts them again.
One failing job, a lock that never clears or a job that runs longer than its interval blocks everything behind it.
It checks the schedule, the logs and the result: what the job should have produced.
It reads the server’s crontab, your hosting panel’s cron jobs and WordPress’s scheduled events, and explains each one.
It looks for evidence: the log entry, the fresh backup file, the sent email, the emptied queue.
It runs the job’s command the way cron does, reads the error, then fixes the path, the PHP version or the permissions.
It can replace WP-Cron with a real server cron, set up workers that restart by themselves and add logging, so failures leave a trace.
Corrected the path in the backup script, ran it once and set it to email you if it fails
Thousands of scheduled actions stay pending and emails go out late. LayerAssist finds the failing action, gets the queue moving and sets up a real cron.
After a deployment, the queue worker never restarted. LayerAssist puts it under a supervisor so it restarts by itself, and suggests a service monitor.
Posts scheduled for 6 am appear at noon: behind the cache, WP-Cron only ran when the cache expired. A server cron fixes it.
SSH gives the full picture; a hosting panel shows its cron jobs too.
In chat: “Are our scheduled jobs running?” or “Why did last night’s import fail?”
It finds the cause, fixes it and runs the job once to prove it works.
Ask for a daily check as your own automation, and add the service monitor for queue workers that run as a service.
Cron is the server’s own scheduler and runs on time. WP-Cron is WordPress’s built-in scheduler and only runs when someone visits the site. For reliable timing, LayerAssist can trigger WP-Cron from a real server cron.
Yes, with SSH access. It checks the worker processes, the failed jobs and the queue length, and can run workers under Supervisor or systemd so they restart by themselves.
With a scheduled check as your own automation: each morning, for example, it looks for evidence that your jobs ran and tells you when one is missing. A built-in heartbeat monitor isn’t available yet.
Reading your own user’s cron jobs and logs works with a normal login. Changing system services or other users’ jobs needs sudo, which is included from the Plus plan.
All monitoring guidesSee what each plan includesHow LayerAssist works
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